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NetSuite Project Manager
Job Description:
The Implementation Project Manager will be responsible for helping with pre-sales
scoping and post-sale implementations of the on-demand NetSuite application.
This position will be responsible for quickly assessing customer implementation
needs, documenting business requirements, engaging in change management, and coordinating
the timelines of multiple projects.
Working directly with one or more Implementation Consultants, this position will
develop project plans, process flow diagrams, and detailed functional business
analysis across the ERP, CRM and E-commerce aspects of projects to ensure the
highest degree of customer satisfaction.
The successful candidate must have a passion for helping small and mid-sized businesses
find creative ways to use NetSuite to more effectively run their businesses. Work
will be done both locally and at customer sites across North America.
Qualifications/Skills:
- The ideal candidate will have, in addition, this candidate should have solid experience in change management and Business Process Mapping in support of a major IS/IT initiative.
- At least 5 to 7 years experience in systems applications consulting, either
internally via an IT organization or externally with a consulting firm or
software provider.
- A Strong background in Project Management, including experience developing
work-breakdown structures and project plans, most notably in Microsoft Project.
- Excellent understanding of common industry standard business practices as
related to Accounting (Accounts Receivable, Accounts Payable, General Ledger,
Invoicing), Sales Force Management (Opportunity, Proposal, Sales Orders, Forecasting,
territory management and Quotas), Inventory Management (Purchasing and Fulfillment)
as well as support (Cases Management and Territory Management).
- Excellent client management skills and the ability to work with customers
to develop and manage an implementation plan. Demonstrated experience in translating
customer business requirements into workable world class software solution.
- Experience with software in an ASP/SaaS environment is a plus as is any experience
with financial accounting, customer management, and sales force automation
software.
- Previous consulting experience with the following applications is
a solid predictor of success as an Implementation Project Manager at NetSuite:
QuickBooks, Great Plains, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel,
Oracle, SAP, PeopleSoft, JD Edwards.
- Familiarity with XML, JavaScript, HTML, Crystal and SQL is a plus.
Additional Considerations:
- Implementation of any NetSuite internal or external website is a big plus.
- Experience with designing and writing HTML, Java and Java script for an e-commerce web site.
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